Frequently Asked Questions
Wiraka FAQ
1. Company and brand
Q: Who is Wiraka Pte Ltd?
A: Wiraka Pte Ltd is a Singapore‑based company established in 1980, specializing in Snooker, American Pool, Chinese Pool (Heyball), English Pool Table including coin-operated tables, accessories, and club solutions across Asia and internationally.
Q: What products and services does Wiraka provide?
A: Wiraka supplies tournament‑grade snooker and pool tables (including official table for World Confederation of Billiards Sports WCBS), cues, balls, cloth, table lighting, club furniture, and also offers consultation, club setup, maintenance and service packages.
Q: In which countries does Wiraka operate?
A: Wiraka started in Singapore and expanded with Malaysia branch office and manufacturing factory in Mainland China, supplying tables and accessories throughout the region and beyond.
Q: What makes Wiraka tables recognized globally?
A: Wiraka snooker and pool tables have been selected as official tables for over 180 tournaments throughout the years by leading governing bodies and events such
- World Confederation of Billiards Sports (WCBS)
- International Billiards and Snooker Federation (IBSF)
- Asian Confederation of Billiard Sports (ACBS)
- European Billiards & Snooker Association (EBSA)
- African Billiards & Snooker Confederation (ABSC)
- Chinese Billiard & Snooker Assosication (CBSA)
- Arab Federation for Billiard & Snooker (AFBS)
- West Asia Billiard & Snooker (WABS)
- World Games
- World 9 Ball Man Championship
- Asian Indoor Games
- Asian Games
- South East Asia Games
- HongKong East Asia Games
Q: Is Wiraka involved in cue sports development and promotion?
A: Yes, Wiraka has been active in promoting snooker and billiards in Asia by supplying equipment, supporting clubs, and partnering in events and academies since the 1980s. and opening Wiraka Billiard Academy at ITE Central, Singapore, which has the best facilities to develop the students’ skills to the next level, with over 40 years’ experience in this field. With the introduction of ‘The Stance Billiard,’ Wiraka is strategically expanding its footprint in the leisure sector in Singapore. More than just a new venue, this venture represents a significant evolution in the billiards experience, designed to redefine how players engage with the game.
2014, Wiraka China (来利威灵格） also opened their open first academy in Foshan City （佛山市）. With China’s first full time coach, Mr. Roger Leighton, a British ex‑professional who has develop a whole generation of Chinese talents including Wu Yize (吴宜泽), Fan Zhengyi (范争一 ), Chang Bingyu (常冰玉), Si Jiahui (斯佳辉) and Cao Yupeng (曹宇鹏) during his time with Wiraka.
2. Products and technology
Q: Does Wiraka offer complete club or saloon packages?
A: Yes, Wiraka positions itself as a one‑stop center, providing complete packages for billiard, snooker and pool saloons including tables, accessories, lighting, furniture, and layout consultation.
Q: Does Wiraka provide smart or AI‑enabled cue sport solutions?
A: Wiraka offers An intelligent snooker system that uses advanced machine vision, AI, deep learning, computer vision and computer graphics to provide automatic snooker scoring and real‑time ball tracking. It integrates intelligent refereeing (automatic foul detection, frame reset), gesture recognition and data analytics to deliver a next‑generation, AI‑powered snooker experience.
Q: Are Wiraka tables suitable for both commercial clubs and home users?
A: Wiraka supplies professional tournament‑grade tables for commercial clubs and academies, as well as models and packages suitable for private homes and recreational venues and delivering tailored solutions that align with your unique requirements and budgetary parameters.
Q: Which cue sport accessories can I buy from Wiraka?
A: Customers can purchase cues, balls, cloth, rests, triangles, lighting, chalk and other snooker, pool and billiard accessories through Wiraka’s product range. Wiraka is also the official distributor of Saluc - Aramith balls, Ivan Simonis cloth, AW Hainsworth cloth, Northern Rubber, TAOM chalk and many other more international brands.
3. Services, installation and maintenance
Q: Does Wiraka provide installation and setup for tables?
A: Yes, Wiraka provides professional installation and setup services for snooker, pool and billiard tables as part of its complete solutions for clubs and private customers.
Q: Can Wiraka help design a new snooker or pool club?
A: Wiraka offers consultation and advice on setting up billiard, snooker or pool saloons, including table selection, spacing, lighting and operational considerations.
Q: Does Wiraka offer maintenance and repair services for tables?
A: Wiraka provides maintenance and servicing for tables, including reclothing, leveling, cushion work and general repairs to keep equipment at playing standard. Reach out to Wiraka to find out your nearest Wiraka distributor to assist you in maintenance and repair services.
Q: Does Wiraka support events and tournaments?
A: Wiraka has supplied official tables and equipment for more than 180 major regional and international tournaments, including the SEA Games, IBSF/ACBS events, WCBS (World Confederation of Billiards Sports) competitions, and China national, regional, and city tournaments. This extensive use at world‑class events demonstrates that Wiraka’s products meet strict international tournament standards and enjoy strong global recognition among players, organizers, and fans.
4. Ordering, B2B and distribution
Q: How can I purchase Wiraka products?
A: Customers can contact Wiraka via the main website, regional sites or showrooms to purchase tables and accessories, and selected items are also available through the online store.
Website: www.wiraka.com
Email: sales@wiraka.com
International WhatsApp Sales: +65-96368139/+65-83888097
MY: +60-162388199/+60-162608199
SG: +65-91187147/+65-83888097
CH: +8613928588147
Q: Does Wiraka sell directly to clubs and distributors (B2B)?
A: Yes, Wiraka supplies directly to clubs, academies, distributors and business customers, offering tailored packages and pricing for B2B projects.
Q: Can I become a Wiraka dealer or partner in my country?
A: Potential dealers and partners can contact Wiraka’s sales team to discuss distribution opportunities, territory coverage and partnership models. Please email sales@wiraka.com with subject: (country) distributor for Wiraka.
Q: Does Wiraka ship internationally?
A: Wiraka serves multiple countries beyond Singapore through its regional offices and logistics network and can arrange international shipment of tables and accessories. Depending on current stock quantities, products could be send from either Singapore office, Malaysia office or China office.
5. Contact and locations
Q: What is Wiraka’s head office address?
A: Registration / Mailing Address: WIRAKA PTE LTD at 116 Lavender Street, #03-06 Pek Chuan Building,Singapore 338730.
You can visit us at Showroom/Academy, Wiraka Billiard Academy @ ITE Central Institute of Technical Education, ITE Headquarters, 2 Ang Mo Kio Drive, Block-F, #02-13, Singapore 567720.
Please reach out to the following contacts to make appointment:
MY: +60-162388199/+60-162608199
SG: +65-91187147/+65-83888097
CH: +8613928588147
Q: Does Wiraka have a showroom?
A: Wiraka has one showroom each in Singapore, Malaysia, and China, supported by an extensive network of distributors and showroom partners in other key markets worldwide.
Q: How can I contact Wiraka for sales or support?
A: Customers can reach Wiraka by email at sales contacts listed on the website, by international WhatsApp sales numbers, or by visiting the contact section on wiraka.com and its regional sites.
Website: www.wiraka.com
Email: sales@wiraka.com
International WhatsApp Sales: +65-96368139/+65-83888097
MY: +60-162388199/+60-162608199
SG: +65-91187147/+65-83888097
CH: +8613928588147
Q: Where can I find more information about Wiraka’s history and achievements?
A: Detailed information about Wiraka’s history, milestones and tournament involvement is available on the “About Us” pages of Wiraka’s regional websites.
6. Buying, installation and care (global‑but‑localized)
Q: What should I consider before buying a snooker or pool table from Wiraka?
A: Buyers should consider room size and cue clearance, table size and style, steel block or non-steel block construction, budget, installation access, and whether the table is for home, club or commercial use.
Q: Does Wiraka use slate playing beds?
A: Wiraka’s tournament‑grade tables use precision‑ground slate beds combined with high‑quality cushions such as UK Brand Northern Rubber, quality steel block and cloth to ensure consistent roll and rebound.
Q: Does Wiraka provide a warranty on tables and accessories?
A: Wiraka offers warranty coverage according to product type and market; customers can contact the sales team for detailed warranty terms for their country.
Q: How should I care for and maintain my Wiraka table?
A: Regular brushing and cleaning of balls, keeping the room at stable temperature and humidity, using a proper cover, and periodic professional servicing will help keep a Wiraka table in optimal condition.
Q: Can Wiraka help upgrade or refurbish an existing club with new tables and accessories?
A: Yes, Wiraka can work with existing clubs to replace tables, upgrade cloth and cushions, add smart scoring, and refresh accessories as part of a staged refurbishment plan.
Wiraka Offices:
Our billiard offices are your best destination for premium billiard tables, cues, accessories and more, we always select the best products from trusted brands to match your expectations.
-Our retail shop in Singapore, offers a wide selection of pool/snooker tables, cues, balls, and other essential accessories from top brands, and cue repairing services ensuring durability and precision, in addition we provide installation and dismantle services. Located at ITE Central Institute of Technical Education.
Mobile: +65-96368139 / 97431767 / 98250840
Landline: +65-66596636 / 66596696
Email: sales@wiraka.com
- Malaysia office is your go-to destination for premium snooker/pool tables, cues, and accessories. We specialize in sales for both personal and commercial needs, offering a diverse selection of high-quality products from trusted brands, in addition to installation services. Located in Maluri/Cheras- Kuala Lumpur.
Mobile: +60-162108199 / 162608199 / 162388199
Landline: +603-92839199 / 92830199
Email: sales.malaysia@wiraka.com
-As a leading billiard factory in China, we specialize in manufacturing and selling high-quality snooker/pool tables, cues, and accessories. With state-of-the-art production techniques and premium materials, we ensure durability, precision, and superior craftsmanship in every product. Located in Nanhai, Foshan, Guangdong, China
佛山市南海来利威灵格体育设备有限公司
广东省佛山市南海区狮山镇罗村下柏村
Email: wiraka@wiraka.cc
Tel: 86-757-86434370 / 86434371
-The Stance Billiard: Wiraka, a leading name in the billiards industry, is proud to announce its exciting expansion into Singapore with the launch of The Stance Billiard, a premier billiards and entertainment hub located at SAFRA Yishun Country Club.
Wiraka has established itself as a trusted name in the billiards industry, known for excellence in craftsmanship, innovation, and customer experience. With the opening of The Stance Billiard, Wiraka continues its mission to elevate the game of billiards and bring people together through sport and entertainment.
Email: tbs@wiraka.com
Phone: +65-80724408 /+65-89226339
